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Overview
Dynamics 365 Business Central
Dynamics 365 Business Central is an all-in-one, cloud-based enterprise resource planning (ERP) and business management solution from Microsoft, designed especially for small and mid-sized organisations. It brings together finance, operations, sales, supply chain, project management and service — offering a unified platform to manage your entire business.
Business Central is built to replace standalone accounting or legacy ERP tools, offering modern, scalable, and integrated business management via web or cloud access.
Why Choose Business Central?
Unified Business Platform
Business Central combines ERP and CRM-like capabilities so finance, sales, operations, inventory, and service work together from a single system.
Cloud-Based & Flexible Access
Being cloud-native, you (and your team) can access Business Central from anywhere, on any device — reducing the need for on-premise infrastructure and enabling remote or distributed teams.
Rapid Implementation & Scalability
Compared to traditional ERP systems, Business Central is faster to deploy. As your business grows, the system scales easily with growing data, users, and evolving processes.
Seamless Integration with Microsoft Ecosystem
If you already use tools like Office 365, Microsoft Excel, Outlook, Power BI, or Power Platform, Business Central integrates out-of-the-box, enabling smooth workflows and shared data across platforms.
Real-Time Visibility & Intelligence
Built-in analytics and reporting tools, dashboards, and real-time data provide actionable insights for better decision-making, cash flow forecasting, and business planning.
Comprehensive Functionality
From financials to manufacturing, from inventory to project management and customer service - Business Central covers critical business functions, helping eliminate disconnected tools and spreadsheets.
Who Should Use Business Central?
Small to mid-sized businesses (SMBs) that need a complete, integrated business management solution without deploying multiple disconnected tools.
Growing organisations planning to scale — adding users, departments, product lines, or entering new markets. Business Central scales with you.
Businesses looking to migrate from legacy ERP or accounting software and wanting modern cloud-based, customizable ERP with robust features.
Organisations needing real-time visibility into financials, operations, inventory, and customer data to make data-driven decisions.
Firms across sectors — manufacturing, retail, distribution, professional services, warehousing, project-based businesses — due to the modular and adaptable nature of Business Central.
Core Capabilities & Modules
See the breakdown of what Business Central can handle:
General ledger, accounts payable/receivable, fixed assets, cash flow, budgeting, closing & reporting.
Real-time financial visibility, audit-ready records, and automated reconciliations — reducing manual errors and boosting compliance.
Financial Management & Accounting
01
Inventory tracking, purchase orders, vendor management, stock levels and reorder management.
Real-time visibility into stock, efficient warehouse operations, and streamlined procurement — helping you avoid overstock or stock-outs.
Supply Chain, Inventory & Warehouse Management
02
Sales quoting, order management, customer accounts, invoicing, returns, and customer history tracking.
Integrated CRM-like sales & marketing capabilities — track leads, manage customer relationships, and streamline sales-to-cash cycles.
Sales, Customer Management & Order Processing
03
Project planning, resource allocation, timesheets, budget tracking, and project cost control.
Project & Resource Management
04
For manufacturers: production orders, capacity planning, shop-floor control, manufacturing workflows.
Service management: contract, warranty, SLA management, service scheduling, and after-sales support modules.
Manufacturing & Service/Warehouse/Operations Management
05
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Built-in dashboards, KPI tracking, reporting; integrates with analytics tools for deeper insights, forecasting, and data-driven decisions.
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Customisable reports — access relevant data across finance, sales, inventory, and operations in real-time.
Reporting, Analytics & Business Intelligence
06
A Unified Platform for Customer-First Growth
Microsoft Dynamics 365 Customer Engagement empowers businesses to deliver seamless, personalized customer experiences while improving internal efficiency and collaboration. By integrating key CRM capabilities under one platform, CE helps organizations simplify processes, strengthen customer relationships, and drive long-term success.
Business Central
The Value You Get
Efficiency & Productivity
Automate repetitive tasks — invoices, purchase orders, inventory updates, reconciliations — freeing up valuable employee time.
Cost Savings
Reduce infrastructure costs (cloud vs on-premise servers), minimize manual work, reduce errors and compliance costs.
Stronger Collaboration & Visibility
Unified data — finance, operations, sales, inventory — across departments; seamless integration with familiar tools like Excel, Outlook, Power BI.
Scalability & Flexibility
Easily add modules or users; adapt the system to evolving business needs without major overhaul.
Data-Driven Decisions
Real-time dashboards, analytics and insights support better forecasting, cash flow planning, inventory management and strategy.
Getting Started with Business Central
Map your current processes and pain points.
01
Evaluate your business needs
Core financials, supply chain, sales, service, manufacturing etc. based on your industry and requirements.
02
Supply Chain, Inventory & Warehouse Management
Move existing data (inventory, financials, customer records) to Business Central.
03
Plan for implementation & data migration
Office 365, Excel, Power BI, other business apps.
04
Integrate with existing tools
Leverage Business Central’s modern, intuitive interface to ensure smooth adoption.
05
Adopt & train your team
By monitoring performance, make informed decisions and drive business growth.
06
Leverage analytics & reporting
From Strategy to Support — We’re With You Every Step of the Way.
Partner With Shelton Consulting
With a team of certified Microsoft experts, proven delivery frameworks, and a deep understanding of industry processes, Shelton Consulting ensures every project delivers measurable business value.
Shelton Consulting — Where Strategy Meets Technology, and Transformation Drives Growth.